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Rewards center

Royalties and gift cards, made easier.

Manage reward opportunities, track royalty activity when programs are active, and access gift card information from one clean place.

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Royalties

Track eligible activity

Gift cards

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Royalties

A simple overview of earning opportunities when royalty programs are active.

See eligible purchases and partner activity in one place when a live program is enabled.
Rates, categories, and payout timing can vary by campaign, so the current offer always takes priority.
Use your account dashboard or contact support if you need clarification on a specific offer.

Gift cards

Gift card details and redemption info for shoppers and partners.

Use a gift card toward your next order once it is activated and added at checkout.
Unused balance stays on the card until the expiry date or program rules say otherwise.
Gift cards are not cash refundable unless required by law or the program terms.

Need help with a reward or a gift card?

Reach out through support if something looks wrong, a button is not working, or you want us to explain how a specific offer should behave.

This website is operated by Jetlink Limited. Throughout the site, the terms "we", "us", and "our" refers to Jetlink Limited. By accessing or using our website [www.jetlinkonline.com], you agree to be bound by these Terms and Conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.

Any new features or tools which are added to the current store shall also be subject to these Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1: Eligibility

You must be at least 18 years old or have parental consent to use this website.

SECTION 2: Products & Descriptions

We strive to ensure that product descriptions, images, and prices are accurate. However:

Product images are for illustration purposes only.
Specifications may change without prior notice.
We reserve the right to correct errors or inaccuracies.

SECTION 3: Pricing & Payment

All prices are listed in [Nigerian Naira] and inclusive of VAT where applicable.

We accept payments via approved online and offline payment channels.
Orders are only confirmed after successful payment.

SECTION 4: Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order due to pricing errors, stock unavailability, or suspected fraud.

If payment has been made, a refund will be processed in line with our Refund Policy.

You agree to provide current, complete and accurate purchase and account information for all purchases made on the site. You agree to promptly update your account and other information, including your email address and card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Refund Policy.

SECTION 5: Delivery

Delivery timelines are estimates and may vary due to logistics or unforeseen circumstances.
Ownership and risk pass to the customer upon successful delivery.

SECTION 6: Warranty

Products may carry manufacturer warranties where applicable.
Warranty claims are subject to manufacturer terms and conditions.

SECTION 7: User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to compromise website security.
Post false or misleading information.

SECTION 8: Limitation of Liability

We shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

SECTION 9: Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria.

Returns & Replacements (if applicable)

All products purchased from Jetlink and ordered from our website come with a 7 - 14 days replacement warranty. If you have an issue with your item or received a defective unit, please contact us to get a replacement. We only replace items if they are defective or damaged.

Our replacement warranty lasts between 7 and 14 days depending on the product category. If the aforementioned timeline has gone by since your purchase, we will not offer a replacement.

Customer satisfaction is important to us.

SECTION 1: Returns Eligibility

You may return items if:

The product is defective or damaged on delivery.
The wrong item was delivered.
The product is unused, sealed, and in original packaging (where applicable).
Returns must be initiated within [7–14] days of delivery.

SECTION 2: Non-Returnable Items

Opened software, digital products, or downloadable items
Items damaged due to misuse or negligence
Products without original packaging or accessories

SECTION 3: Refund Process

Approved refunds will be processed within [7–14] business days.
Refunds will be made via the original payment method.

SECTION 4: Exchanges

Exchanges are subject to product availability.
Price differences may apply.

SECTION 5: Shipping

To return your product, you can email Support@jetlinkng.com to get an address to mail your product to.

Return shipping costs will be paid by the customer in all cases, and Jetlink Limited will not be reimbursing or responsible for any shipping cost incurred by customer. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.

Jetlink Warranty Exclusions:

Damages incurred during transportation and handling, including scratches, dents, chips, or any external harm to the product.
Damage or malfunction resulting from incorrect electrical current or voltage, fluctuations, or power surges.
Products lacking easily discernible or altered original serial numbers.
Damage or malfunction resulting from improper or faulty installation, product alteration, or modification.
Products used in commercial settings.
Usage scenarios beyond the intended purpose of the product.
Items lacking valid proof of purchase.
Issues unrelated to product quality.
Items surpassing their warranty duration.
Lost or pilfered products.
Repairs conducted by third-party entities.