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This website is operated by Jetlink Limited. Throughout the site, the terms "we", "us", and "our" refers to Jetlink Limited. By accessing or using our website [www.jetlinkonline.com], you agree to be bound by these Terms and Conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms and Conditions are considered an offer, acceptance is expressly limited to these Terms and Conditions.
Any new features or tools which are added to the current store shall also be subject to these Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
You must be at least 18 years old or have parental consent to use this website.
We strive to ensure that product descriptions, images, and prices are accurate. However:
All prices are listed in [Nigerian Naira] and inclusive of VAT where applicable.
We reserve the right to refuse or cancel any order due to pricing errors, stock unavailability, or suspected fraud.
If payment has been made, a refund will be processed in line with our Refund Policy.
You agree to provide current, complete and accurate purchase and account information for all purchases made on the site. You agree to promptly update your account and other information, including your email address and card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy.
You agree not to:
We shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
These Terms are governed by the laws of the Federal Republic of Nigeria.
All products purchased from Jetlink and ordered from our website come with a 7 - 14 days replacement warranty. If you have an issue with your item or received a defective unit, please contact us to get a replacement. We only replace items if they are defective or damaged.
Our replacement warranty lasts between 7 and 14 days depending on the product category. If the aforementioned timeline has gone by since your purchase, we will not offer a replacement.
Customer satisfaction is important to us.
You may return items if:
To return your product, you can email Support@jetlinkng.com to get an address to mail your product to.
Return shipping costs will be paid by the customer in all cases, and Jetlink Limited will not be reimbursing or responsible for any shipping cost incurred by customer. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.
Jetlink Limited respects your privacy and is committed to protecting your personal information.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@jetlinkng.com
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We implement industry-standard security measures to protect your data. However, no online system is completely secure.
We do not sell your personal data. Information may be shared with:
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.
We use cookies to enhance user experience and analyze website traffic.
You may:
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at sales@jetlinkng.com
[Re: Privacy Compliance Officer]
Yes. All products sold on our platform are 100% genuine and sourced from OEMs and authorized distributors/suppliers.
Delivery typically takes [1–10] business days, depending on your location.
Your order may be delivered by Jetlink, by other approved courier companies. You may be called prior to or on the same day as delivery to see if you are available to receive your order.
All Jetlink products (electronics, computing, appliances and accessories), come with manufacturer warranty. Warranty details are provided on the product page.
Orders can be cancelled before shipment. Once shipped, cancellation may not be possible.
We accept debit cards, bank transfers, USSD, and other approved payment options.
Contact our customer support within 24–48 hours of delivery with photos of the item.
Yes. Tracking details will be sent to you once your order is dispatched.